Please Help Us Improve Our Service To You
Six Star Rentals strives for best practice in providing quality service to its customers.
We know that sometimes things don’t go as they should and problems arise.
If this happens to you please let us know so we can fix the problem.
Use the Form Below to Send A Complaint
Click here to download a copy of our Dispute Resolution Policy.
Customer Resolution
If you believe your complaint has not been resolved you may want to refer the matter to an external dispute resolution service. Six Star Rentals is a member of the Australian Financial Complaints Authority. AFCA independently and impartially resolve disputes between consumers and participating credit services providers.
Send your correspondence to:
Email: [email protected]
Website: www.afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
